Feel the benefits of softened water in your home

You could reduce your energy bills and help to keep your appliances running and lasting longer. Soft on skin and hair, say goodbye to hard water irritation.

Welcome to Phoenix Water

Established in 1981, Phoenix Water Services supply, service and install water softeners, boiling taps, water treatment and purification products for all residential, commercial and industrial customers in Essex, East London, Kent and the borders of Hertfordshire.

We also have a dedicated salt delivery service available.

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Our Products

We offer a wide range of products to meet your water softener needs

Water Softeners

Phoenix Water Services offer a wide range of high-quality water softeners to suit every household. Bringing soft water to you and your family.

Water Softener Services

From installation to maintenance, we provide the complete package to all residential, commercial and industrial entities.

Water Softener Salt

We offer a range of Block Salt, Mini Curve Salt, Tablet Salt and Granular Salt to suit all Water Softeners. Order today.

Quooker Boiling Taps

Quooker boiling taps offer a large range of models and finishes and can be supplied and installed by us here at Phoenix Water Services.

Qettle Boiling Taps

We offer a range of the UK designed QETTLE 100°c boiling tap, installation can also be offered by us here at Phoenix Water Services.

3-Way Drinking Taps

3-Way Multi-Function Drinking Taps are the perfect choice for any kitchen renovation where you are looking for style to meet function.

Areas we service

We cover the following areas

  • Essex
  • East London
  • South Hertfordshire
  • North Kent


What our customers say

Here at Phoenix Water we pride ourselves on excellent service and our reviews reflect that.

This is a really friendly and helpful small local business. No hassle booking a health check and when it was clear my water system needed fixing it was done without drama or fuss. The engineer (Cameron) was great, he even bought his own flask of tea, even tho' I did try to convince him of my tea making ability. This is a really good company that I highly recommend giving a try

As a homeowner, I was on the lookout for a reliable and effective water treatment solution, and Phoenix Water Services came highly recommended. From the moment I contacted them, I knew I was in good hands. The team at Phoenix Water Services were professional, knowledgeable, and most importantly, personable. They took the time to understand my needs and preferences, and offered a range of solutions that were tailored to my specific situation. What I appreciated the most was their personal touch - they made me feel like more than just a customer, but a valued partner in the process.

Phoenix Water have looked after our water softener & purifying systems for the last 12 years.. we have always found them to be professional, thorough & courteous & we wouldn’t hesitate to recommend their business.

We contacted Phoenix Water services to service our water softener we was having some issues with that wasn’t supplied by them. From the onset we received a friendly professional service. Lee came to visit us and discussed our problems we were having and with his knowledge he worked out it was our plumbing that was causing the problem and it was an easy fix for us to carry out , no expensive plumbing bills. He serviced our softener and left us up and running again. We would highly recommend this company to anyone who wants a decent professional friendly service

Did you know we offer interest free payments?*Speak to us for more details

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We cover the whole of Essex, East London, South Hertfordshire and North Kent

How did we do?

We'd love to know of your experience with us, whether it's what went well or not so well - please leave a review!